Cloud Vision
In the competitive world of offering Cloud Computing services, one way to differentiate is to offer comprehensive Quality of Service guarantees. This has lead Varidion, the cloud communications company to select Highlight from NetEvidence to give its customers full visibility into the quality and performance of cloud-based applications.
Varidion is a next generation Service Provider that delivers Business Applications, Managed Security and Cloud Data Centers to medium and large enterprises within a single guaranteed service. Its clients such as Maybourne Hotel Group (Claridge's and the Berkeley) and Reed Recruitment can now benefit from Highlight's full range of network and application monitoring capabilities.
Neil Camden, Technical Director at Varidion says, "Our customers are asking us to report on the quality and performance of cloud-based applications that are outside their network control. With Highlight from NetEvidence, we can now deliver this level of service. For example, when our clients use Salesforce.com, Google Apps or Microsoft Cloud, they have no way to report on the usability of these applications. But with Highlight, we can give them meaningful application performance data that allows them to identify issues or failures even though the applications are cloud-based and they don't own or control them."
Neil adds, "As a cloud-based service itself, Highlight is the perfect fit with our own cloud ecosystem. It fits the bill for service reporting, monitoring and alerting that is both comprehensive but easy to understand. NetEvidence is also a highly flexible organisation and its team is working to integrate Highlight with our own CRM solution to deliver an end to end solution. We particularly admired NetEvidence's open approach to service management."
Varidion's services are based on flexibility, enabling customers to change and adapt infrastructures to ever shifting business dynamics… without penalty. The company's culture and philosophy is in stark contrast to large incumbent network operators or old style network integrators that are reliant on fast ageing technologies and/or rigid business models.
Richard Thomas, Managing Director of NetEvidence comments, "The team at Varidion is extremely knowledgeable whilst having a fresh approach to the market, which is based on simplicity, openness and trust. At NetEvidence, we have found that many enterprises just don't trust their application Service Providers since they have no visibility of the services they are getting. Varidion is definitely breaking the mould."
No comments:
Post a Comment