The permanently mobile workforce is a powerful tool for reducing costs--from real estate and utilities to travel and equipment--while simultaneously boosting productivity and morale. Put in place a strong telework program, and even the smallest company has access to a multinational talent pool. Blizzards, flu pandemics, traffic gridlock, general pestilence? No problem.
But a productivity win for the business can be quite the opposite for IT teams suddenly facing increased security risks from employee use of uncontrolled public networks and the need to accelerate deployment of collaboration and social networking technologies to geographically dispersed workgroups. Planning for remote access and mobility requires a focus on network security, client management, and Internet-centric communications as well as policies that regulate a new work paradigm.
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At CES 2011, David Berlind caught Lenovo showing-off a hybrid tablet/notebook (the tablet snaps out of the clamshell which is more like a dock). At the flick of a switch, the tablet instantly changes from Windows 7 to Android (they run side-by-side).
One CPA firm that supports the federal government makes it clear to employees that mobility and security come with a convenience trade-off. "We use full-disk encryption at the BIOS level for all laptops, standard," a principal with the firm says. On customer sites, auditors employ Seagate BlackArmor NAS devices that provide advanced security capabilities. IT must approve any application installations on company gear. "We try to be flexible, but if IT thinks an application might pose a risk, the employee will need to justify why it's needed."
Setting ground rules up front is smart business, and not just around security. There are many elements to a successful remote worker program, not all of them technology related. We broke our 10 best practices down into hard and soft requirements--those focused on enabling technologies and those dealing with policies, management, and administration.
http://www.informationweek.com/news/global-cio/trends/showArticle.jhtml?articleID=228700006
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